Privacy and Personal Data Protection Policy
Introduction
Our valued users, thank you for choosing [www.yougo.com.tr] and [YouGo] mobile application.
In order to provide you with the best service, we process your personal data within the scope of the Personal Data Protection Law No. 6698 (“KVKK”). This text has been prepared to clearly explain what data we collect, how we use it, our legal basis, our retention period and your rights.
Data Controller
Your personal data is processed by YouGo as the data controller.
Processed Personal Data
The following personal data may be processed depending on the services we provide to you:
Name, surname
Telephone number
E-mail address
Device information (push notification tokens, etc.)
Location data (depending on the explicit consent of the user)
IP address
Request and complaint content
Purposes of Processing Personal Data
Your personal data;
The website and application are processed within the scope of the conditions specified in the KVKK for the purposes of ensuring the correct technical operation,
Meeting orders and service requests,
Conducting support and user services,
Delivering promotion and campaign notifications (with explicit consent),
Ensuring site security and improving user experience,
Fulfilling legal obligations,
Legal Reasons
Your personal data;
“Establishment and performance of the contract” within the scope of Article 5/2 (c) of the KVKK,
“Fulfillment of legal obligation” within the scope of Article 5/2 (ç),
“Legitimate interest” within the scope of Article 5/2 (f)
In cases requiring explicit consent, it is processed based on your explicit consent.
Transfer of Data
Your personal data may be shared with service providers located in Turkey or abroad only when necessary and in accordance with the legislation in line with the purposes specified above and in accordance with the provisions of the KVKK.
Storage Period
Your personal data is stored for the required period depending on the purpose of processing. This period may be extended for legal obligations, dispute resolution or system security purposes. At the end of the period, your data is deleted, destroyed or anonymized.
Security
We take all necessary technical and administrative measures to protect your data. However, we would like to remind you that no system on the internet is completely secure. We recommend that you be careful, especially in communications made via e-mail.
Third Party Links
There may be links to third party sites that are not managed by YouGo on our website. We would like to state that we are not responsible for the privacy policies of these sites.
Your Rights
According to Article 11 of the KVKK, by contacting us as the data owner;
You have the right to learn whether your personal data has been processed,
If it has been processed, to request information about it,
To learn whether it has been used for its intended purpose,
To learn the third parties to whom it was transferred domestically or abroad,
To request correction if it has been processed incompletely or incorrectly,
To request deletion or destruction,
To request notification to third parties to whom it was transferred,
To object to automatic systems analyzing it and reaching a conclusion against you,
To request compensation if you suffer damage.
To exercise these rights:
In writing: Kızılırmak Mah. Erol Yaşar Türkalp Cad. No: 23 Çukurambar, Çankaya, Ankara
By e-mail: [iletişim@yougo.com.tr]
Registered electronic mail (KEP): [iletişim@yougo.com.tr]
You can apply at the following addresses.
Policy Changes
We may update this text based on changes in our services and legal requirements. Updates will be announced on our website and you will be notified separately when necessary.
Last Updated:[Update date entered here]
Contact
If you have questions about this policy, you can send an e-mail to [iletişim@yougo.com.tr] or contact us via the addresses listed above.